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How to Call Netflix Customer Service Using Mobile App

Here is a step-by-step guide on how to call Netflix Customer Service using the mobile app. Whether you need to complain or simply ask Netflix to include more great titles for your binge watching, here is how you can speak to a live person without having the dial any number. 

  1. Open mobile app. If you’re a member and not logged in automatically, sign in with your credentials – email address and password.


  1. If you have multiple users, select the primary account. 


  1. Tap the hamburger menu (where it says “More”) on the bottom. Tap Help.


  1. Scroll to the bottom. Under Contact Netflix Customer Service, you will have the option to choose from Live Chat or Phone Call. Using your Internet connection, Netflix mobile app will connect you to Netflix Customer Service.

You just need WiFi or data connection. Be cautious though because if you are only using your data connection, it will use up your data allocation pretty quickly unless you have unlimited. 

Netflix is the world’s leading streaming entertainment service. It has 193 million paid memberships in over 190 countries. This streaming service allows its members to watch a variety of award-winning movies, TV shows, documentaries on various devices through Internet.

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